Payment, made clear.
Billing should never be the scary part of getting your child help. You do not need a physician referral, and you can begin right away. Here is a plain, honest look at how payment works at Polaris.
How payment works
Simple, honest private pay.
Polaris is a private-pay practice, which keeps care simple and centered on your child. Here is what that means for your family.
Private pay, made simple
You pay directly and can begin right away. No insurance gatekeeping, flexible scheduling, and care driven by your child's needs rather than a plan's limits.
Superbills for reimbursement
If you would like to seek reimbursement from your own insurer, we provide a detailed superbill (an itemized receipt) you can submit for possible out-of-network reimbursement. We will show you exactly how.
No referral, no surprises
You do not need a physician referral to begin, and we are clear about pricing up front. We share a written estimate before you commit, with no hidden fees.
Getting started
Simple steps to get going.
Starting care is easy, and there is no pressure at any step.
Tell us about your child
Email us a little about your child and what you are hoping for. It takes just a few minutes.
We talk it through
We set up a quick call or video chat to get to know each other and answer your questions.
You see the numbers
We share clear, written pricing before you commit, with no surprises and no hidden fees.
Start when ready
Once you are comfortable, we begin with an evaluation and build a plan together.
Billing questions
The questions families ask most.
Straight answers about how payment works at Polaris.
How does payment work?
Polaris is a private-pay practice, so you pay us directly at the time of service. If you would like to seek reimbursement from your own insurer, we provide a superbill you can submit. We will always be clear about pricing before your first session.
What is a superbill and how does it work?
A superbill is an itemized receipt that lists the services your child received, along with the codes your insurer needs. You pay Polaris at the time of service, then submit the superbill to your insurance company.
Depending on your out-of-network benefits, they may reimburse you a portion of the cost. We are happy to show you exactly where to send it and what to expect.
What are your rates?
Our rates depend on the type and length of the session, such as an evaluation versus an ongoing therapy session. We believe in clear, upfront pricing with no surprises, so we will walk you through current rates during your free consultation and give you a written estimate before you commit.
What if cost is a concern?
We want cost to be the smallest possible barrier to your child getting help. If cost is a concern, please reach out and tell us about your situation, and we will do our best to find a workable path.
No surprises, ever
Let's get started, together.
Reach out for a free consult. We will answer your questions and share clear, written pricing before you decide. There is no pressure.